Frequently Asked Questions
Everything you need to know about your Bantams Direct gear and orders.
How long does shipping take for sports equipment?
Standard shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for athletes who need their gear ready for the next game.
What is your return policy on performance apparel?
We offer a 30-day return policy on all unworn apparel with original tags attached. Please note that customized jerseys or equipment cannot be returned unless there is a manufacturing defect.
Do you offer team or bulk order discounts?
Yes, Bantams Direct provides special pricing for schools, clubs, and local teams. Please contact our sales department via the 'Team Orders' page for a custom quote.
How do I know which size equipment to buy?
Each product page includes a detailed sizing chart. We recommend measuring according to the guidelines provided to ensure maximum safety and performance on the field.
Are the products sold on Bantams Direct authentic?
Absolutely. We are an authorized retailer for all brands we carry, ensuring that every piece of equipment meets official safety standards and performance regulations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our partner providers.